Everything a service business runs on.
Capture the enquiry, send the right technician, finish the job and get paid — then book the next visit. Every step lives in Sebafy.
See how Sebafy keeps service work organized.
Explore the core workflows — from managing jobs to supporting technicians, capturing enquiries and invoicing customers.
Invoicing
Sent and paid — no chasing needed.
Customer pays via link. No app download, no friction.
Everything you need to run better and grow faster.
Every part of the job — from the first call to the next one — lives in the same place.
Capture More Customers
Don't let a missed call become a lost customer. Your Voice AI Receptionist answers incoming calls when your team is unavailable and captures enquiries. With WhatsApp messaging and organized customer records, conversations stay connected to your business.
- Answer more incoming calls
- Capture customer details and service requests
- Respond to enquiries through WhatsApp
- Keep potential jobs from getting lost in conversations
Complete More Jobs Efficiently
Get the right technician to the right job. Manage schedules, assign technicians and coordinate your daily operations from one place. Smart Dispatch helps rank technicians using relevant factors such as availability, skills and workload.
- See technician availability
- Assign jobs more intelligently
- Reduce scheduling conflicts
- Keep track of job progress
Get Paid and Stay Organized
Know what's happening with every job and every payment. From the first enquiry to the completed job, keep customer information, job details and invoices connected.
- Create and manage estimates
- Track job progress
- Generate invoices with a payment link
- Monitor outstanding payments
- Maintain customer service history
Build Repeat Revenue
Turn one-time customers into long-term customers. Don't wait for customers to call when something breaks — offer maintenance plans and schedule recurring visits that give your business more predictable opportunities for future work.
- Create recurring maintenance plans
- Offer multiple service visits
- Set visit schedules and pricing
- Manage renewals and reminders
From first enquiry to repeat business.
Keep the key steps connected, so your team can see what needs to happen next without searching through messages.
One connected workflow. Less administrative work. More control over your business.
Every missed call could be a missed job.
You're under a sink, repairing an AC unit or driving between appointments. Your phone rings. You can't answer. With Sebafy's Voice AI Receptionist, incoming callers can get an answer, explain their problem and have their enquiry captured — even when your team is busy.
$29/month add-on · 7-day free trial- Customer calls your business.
- Voice AI answers.
- Customer explains the service problem.
- Contact details and the enquiry are collected.
- The enquiry becomes available in Sebafy.
- Your team reviews and schedules the job.
More calls answered. More opportunities captured. Less time spent chasing information.
Fictional example for illustration — not a live call.
Fictional example for illustration — not a live message.
Turn WhatsApp messages into jobs automatically.
Your customers already message you on WhatsApp. Connect your business's own WhatsApp number and every inbound message gets read, matched to the customer, and turned into a job draft on your board, the same enquiry-capture engine behind the Voice AI Receptionist, just for text.
- Customer messages become jobsNo one has to retype a WhatsApp enquiry into the system by hand.
- Reply without leaving SebafyStaff see and reply to the thread right from the job — no separate WhatsApp Business app to check.
- Missed calls get a WhatsApp follow-upA caller you missed gets an automatic WhatsApp text-back, and their voicemail becomes a job too.
A few more ways Sebafy helps you grow.
These build on the core workflow above — useful once you're up and running, not required to get started.
Stop managing your technicians by guesswork.
When multiple technicians and jobs are involved, assigning the right person becomes difficult. Smart Dispatch helps your team make better assignment decisions using technician availability, skills, workload and other relevant factors.
Real screenshot — Sebafy's actual Dispatch Map, from a live demo account.
The weighting is yours to tune — a plumbing crew and an HVAC fleet don't dispatch the same way. Sebafy just makes sure the decision is based on real data, not whoever answers the phone first.
Availability
Who can actually take the job right now.
Distance
The closest qualified tech, not the first to answer.
Truck stock
Matched against what's actually loaded on their truck.
Current workload
Don't stack five jobs on one tech while others sit idle.
Skills & certification
Only offer the job to someone qualified to do it.
Your next job could come from your last customer.
A customer who trusts your work today could become a recurring customer tomorrow. Offer annual AC maintenance, plumbing inspections, electrical safety checks and other recurring services — Sebafy organizes the plan, the intervals, the pricing and the upcoming visits.
- Multi-visit service plansTurn a one-time repair into a maintenance plan — each visit with its own schedule and price, built once.
- Visits that schedule themselvesChoose fully automatic, a staff reminder, or manual control per plan — a due visit doesn't depend on someone remembering.
- Customer e-signature, built inSend the plan, the customer reviews and signs from a link — no printed paperwork, no in-person visit required.
Example shown for illustration.
Illustrative example — not real account data.
Keep customers informed, and give them a reason to come back.
Every customer automatically gets a Sebafy customer portal the moment you create their first job — their service history, invoices and balances, always there. Along the way, Sebafy emails the updates that stop the "are you still coming?" calls, automatically, the moment a job's status changes.
- Booking confirmation & remindersSent automatically the moment a job is scheduled, and again before the appointment.
- Invoice & balance updatesCustomers see what's due and can follow up themselves — no more chasing by phone.
- No app to downloadCustomers log in at sebafy.com/customer in any mobile browser with just a phone number.
- Full job historyEvery job, invoice and balance stays attached to the customer — not buried in old messages.
Designed for the way your service business works.
Whatever service you provide, Sebafy helps you manage the work behind it.
HVAC
AC repair, installs, maintenance plans
Learn more ›Plumbing
Leaks, pipes, water pumps, emergencies
Learn more ›Electrical
Wiring, panels, smart-home installs
Learn more ›Appliance repair
Fridge, washer, dryer repair
Learn more ›Cleaning
Home, deep and post-construction cleaning
Learn more ›Painting
Interior, exterior, commercial
Learn more ›Landscaping & gardening
Lawn care, landscaping, garden maintenance
Learn more ›Any other trade
If you dispatch technicians and bill for work, Sebafy runs it.
All industries ›Feature questions.
What features does Sebafy include?
A jobs board, scheduling and smart dispatch, a technician mobile app, invoicing with payment links, a public booking page, a customer portal, WhatsApp enquiry capture, recurring jobs and service plans, and reports. A Voice AI Receptionist is available as a $29/month add-on.
How does smart dispatch choose a technician?
It ranks technicians on availability, distance, truck stock, current workload and skills, using weights you set for your business.
Does the technician app work offline?
Yes. It installs to the home screen and keeps working without signal, then syncs when the phone reconnects.
Is WhatsApp included on every plan?
Yes. You connect your business’s own WhatsApp number through Meta’s official signup flow, and inbound messages become job drafts.
Spend less time managing chaos. More time growing your business.
Capture more opportunities. Keep your technicians organized. Get paid for completed work. Build relationships that bring customers back — everything your service business needs, in one place.
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